CBA and AT&T Workshop Helps Business Improve Customer Image
Posted on 06. Aug, 2008 by admin in Community Focus
by Lesley R. Chinn
Sheri Watts, CEO of the Watts Connection, Inc., talks about how businesses can improve their customer image.
Although an old saying, service with a smile still rings true and will always have the effect of retaining customers, Sheri Watts, CEO of Watts Connection Inc., told a group of entrepreneurs looking to receive tips on improving operations and customer image.
Watts, who was a guest speaker at the workshop presented by Chatham Business Association (CBA) and AT&T, spent 30 years at Indiana Bell, which later became AT&T before forming her own businessconsulting company. The workshop was held at Illinois Service Federal Bank on Thursday.
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